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Following the news of Norwich and Peterborough branch closures The brand, owned by Yorkshire Building Society Group, announced yesterday plans to close 28 branches across Norfolk, Suffolk and Cambridgeshire, which could result in the loss of 136 jobs.
Norwich and Peterborough Building Society (N current accounts will also be closed by the end of August, meaning tens of thousands of customers will have to switch their accounts elsewhere. The Yorkshire aims to close 20 Yorkshire Building Society branches in May and 28 N branches from September this year, with the N brand disappearing by April 2018, and will contact customers directly to explain the changes to their accounts. Under the proposals, the new look national group will have 260 branches: 143 Yorkshire Building Society branches, 17 current N branches which will be rebranded and 100 Yorkshire Building Society agencies. As we slowly move towards a cash less society the need for high street branches becomes less they think. But as most of us know this rubbish, Barclay's seem to be the worst offenders, when you walk in they look as if to say what you doing in here, one cashier a queue of about 30 people. You have to accept that not everyone is happy to do on line banking and really banks should have the decency to acknowledge customers. It seems that machines, on line banking and call centres in India is the way forward. Plus also that all the independent building societies have been swallowed up by the giants,Yorkshire, Nationwide,Santander etc with the proposed chargesvto use cash machines, nearly zero interest rates and huge bank charges banks say they don't make a profit. Be interesting to know how do businesses deposit their monies these days as banks seem to dislike taking money in, cash is still used I presume or is it all credit and contactless cards these days. Not much more we can say just keep coughing up the money, smile and put up with the rubbish service they all seem to offer. My experience doesn't accord with that of Resident Smith. When I go into the Barclays branch at St James, which is quite often, I am treated like a queen. If there is a queue they soon put another cashier on, and often another member of staff will offer people in the queue the opportunity to go with herhim to a private desk to conduct their transactions. I don't like to have money matters online and I've never used a cash machine in my life (and have no intention of doing so unless forced). louis vuitton damier ebene bracelet I prefer to try to keep the nice human beings at the louis vuitton purses monogram branch in their jobs for as long as possible. This is total contempt by YBS, as an account holder in a mutual such as YBS I was appalled to learn of this late last night, if they had any respect louis vuitton malletier a paris shoes they would write to their account holders also their shareholders. I feel for the staff who have always given great service. YBS stated only three years ago their commitment to retain and build on the values of N and now they sell us and the staff short. You expect this from a clearing bank not a mutually owned organisation. I will never ever deal with YBS again and I urge other customers to do the same. Online banking should be the future but there are drawbacks. Many older people are not IT literate and cannot use this method so branches will still be needed for some time to come. Another drawback louis vuitton shoes ebay is that online procedures don't always work and the systems do not do what they are supposed to do.
I have just had to go into a branch of my bank for a face to face resolution of a problem caused by my banking app. I followed the procedure correctly (the bank agrees that I did) but the system did not do what it said it had done. I tried to resolve the problem over the phone but the call centre in India had no idea what I was talking about as they don't know my personal banking needs and only follow a script for resolving generic problems hence the need for a visit to the bank to speak to someone.
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